IT Security Analyst

We are passionate about our mission to protect every child, every school, every day!

• You join the gold standard in school safety software
• You will join a company where innovation and customer collaboration are part of our everyday that drives new product development to help keep kids safe
• You will work with diverse teams with some of the best minds in the industry
• We are committed to supporting your learning
• We are committed to supporting a healthy work-life balance

As the Security Analyst at Raptor Technologies, you will report directly to the Director of Information Security and act as the subject matter expert for security operations for the business. You will play a critical role in safeguarding Raptor Technologies' information assets and infrastructure. Your primary responsibility will be to lead the MDR team in monitoring, detecting, and responding to security incidents from multiple sources but primarily Azure Sentinel. 

Key Responsibilities: 

• Lead the MDR team, providing direction, guidance, and support in monitoring and responding to security incidents. 

• Develop SOC processes, procedures, and protocols to ensure efficient and effective incident detection, analysis, and response. 

• Develop and maintain incident response plans, playbooks, and procedures to facilitate rapid and effective incident handling and resolution. 

• Collaborate with internal teams and external partners respond to security incidents in a timely and appropriate manner. 

• Monitor security alerts and events from various sources, investigate potential security incidents, and escalate as necessary for further analysis and response. 

• Coordinate with IT and other departments to implement security controls, patches, and updates based on threat intelligence and risk assessments. 

• Generate and analyze security reports and metrics to assess the effectiveness of security operations and communicate key findings to stakeholders. 

• Stay current with emerging threats, security technologies, and industry trends to enhance SOC capabilities and effectiveness. 

• Bachelor's degree in Information Technology, Cybersecurity, or a related field. Advanced degree or certifications (e.g., CISSP, CISM, GIAC) are a plus. 

• 3+ years of experience in security operations, incident response, or related roles, preferably in a SOC environment. 

• Experience in a SOC team and working with Managed Service Providers (MSPs) and third-party vendors is advantageous. 

• Strong technical expertise in security tools and technologies, including SIEM, IDS/IPS, EDR, and threat intelligence platforms. 

• Knowledge of security frameworks, standards, and regulations (e.g., NIST, ISO/IEC 27001, GDPR). 

• Proven track record in incident response, including handling security incidents, conducting forensic investigations, and coordinating with external parties. 

• Excellent analytical, problem-solving, and decision-making skills, with the ability to prioritize and manage multiple tasks under pressure. 

• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and external partners. 

Besides being part of the Raptor Pack, we care about each other, making a difference in our communities and achieving a success that is mutual. 

• Career advancement opportunities
• Exposure to strong mentorship and leadership
• Flexible paid time off
• Paid maternity/paternity leave
• Pet insurance
• 11 Paid holidays
• Workplace flexibility
• Affordable health coverage (medical, dental, vision), paid 100% for employee only medical
• 401(k) employer contribution to help you plan for the future

Raptor Technologies is an Equal Opportunity Employer and embraces diversity of every kind. 

Company Overview 

Founded in 2002, Raptor has partnered with over 60,000 schools in 55 different countries, including over 5,300 K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismiss